Hotel Waldesruh

Stayed here due to an Expedia mix up and them rebooking us. The hotel is definitely not a 4 star and it would struggle to even be given 2 stars. The room was so dusty and the linen and towels had not been washed recently. One could easily feel the mattress springs coming through and the pillows were shocking. We had the joy of staying in a superior room and my goodness I would hate to be placed in a standard room if that was the case! The disaster continued at breakfast as we were faced with stale cereal and concerns about the varied freshness of the items. We avoided the breakfast on our second morning and preferred not to eat than face that again. I would avoid this hotel at all costs and especially if you cannot speak any German. The owner did not know how to manually processes a credit card and my husband landed up having to show him! They advertise that they have a restaurant and they do I guess but it only opens from 5pm to 6pm!!! A complete nightmare and it's a huge relief to know we have left and can continue with our holiday! Avoid at all costs and I would recommend sleeping in the car before staying here again!

Stayed here in December 2013 and for the New Year celebrations as part of a ski-holiday. The atmosphere is everything you expect from an Austrian family "gasthause", food was nice, room was clean and comfortable. The only disappointment was the "wellness"-part - they advertise it, and there is nothing really apart from a small, overused sauna. The hotel is a 20 minutes drive from the ski-slopes, but it was OK, in fact it was a relief to be away from the noise and crowds. Although I will probably not visit this ski-resort ( Hochkar) again, but overall, I would recommend the hotel itself.

Waldesruh is no longer the golden standard of 4 star Austrian hospitality, except for the price level. We stayed here a few times since 2000. This time we planned to stay for 4 nights but ended up checking out earlier though. There was a complete lack of sound proofing between our family room and the neighbouring room on the 1st floor, plus the dinner meals were so salty we ended up eating in town which is 4 kms away so not just a nice walk away. The satff was very nice although the dining area has not changed at all in the last 10 years and really lacks any character. Sauna is small and crowded. Would not stay here again.