Hotel Burgstall

Nasza rodzina nie mogła prosić o lepsze pierwsze kilka nocy, jeśli nasza podróż do Austrii i Niemiec. Hotel znajduje się 3 przecznice od przystanku autobusowego Stubaital Valley (jadąc do Stubaital Gketscher i Innsbruck Hofbahnhof). Świetny pokój - dobrze wyposażony i przestronny z wygodnym łóżkiem i dobrym prysznicem. Restauracja też była cudowna. Germańskie specjały z gracją prezentowane. Przyzwoita porcja - rozmiar. Niedrogie napoje i troskliwa obsługa. Menu w Niemczech i Anglii z wymienionymi alergenami (tak miło). Około 30 minut w górę doliny do lodowca przez 8 lub więcej miast. Equidistant czas do stacji kolejowej Innsbruck. Łatwo przywieźć bagaż bez potrzeby samochodu (podróżowaliśmy tygodniowy wyjazd korzystając z karnetu Eurail). Nasza rezerwacja obejmowała Happy StubaiCard - co za fantastyczna oferta! Obejmował transport autobusowy i wstęp do wielu atrakcji. W ciągu dwóch dni wykorzystaliśmy go do pokrycia kosztów podróży i przyjęć w wysokości 120 USD. Naprawdę jedna z najważniejszych atrakcji naszej rodziny!

Nasza rodzina składa się z pięciu i zatrzymaliśmy się w hotelu Burgstall od 21 grudnia 2013 r. do 4 stycznia 2014 roku. Nasz rodzinny apartament był bardzo przestronny i miał swój własny balkon. Wszystko było bez skazy w pokoju. Hotelowy basen i spa były piękne i czyste. Śniadania i kolacje były fantastyczne. Nie byliśmy traktowani na najlepsze jedzenie i jadłem jak królowie. Kierownictwo i pracownicy byli bardzo pomocni i przyjaźni, zwłaszcza Maria i jej syna Paolo. Hotel Burgstall jest w mieście Neder i położony w spokojnej okolicy. W sumie mieliśmy pięciogwiazdkowe.

We spent a week at Hotel Burgstall and we loved it there! True to what they say in their website, the hotel combines hospitality with the typical Tyrolean style. Modern & traditional decor, the hotel is nested between the mountains and we had a beautiful view from our room on floor 3. The staff is very kind & helpful, we loved chatting to the owners, including Michael and his father Paolo, very cheerful and kind people who made us feel at home. We did half board, and loved the food, every evening we were spoilt with a different traditional Tyrolean dish! Location is great too, a quick drive from Innsbruck airport (either by taxi or bus), the hotel is conveniently located a 10-min bus ride from Schlick 2000 where we went skiing every day. Cherry on the cake, the sauna and wellbeing area! No better way to end a day than relaxing there and warm up the body and the muscles in the sauna (we love the Tyrolean spa that smells like hay).

We stayed here for the Christmas in the Mountains offer for 4 nights. We were a group of 6 people, all meeting up from different locations and the hotel was wonderful! Perfect for us all to ski at Schlick and take the bus to Innsbruck for the day too. We had 2 room types, 1 x Stubai and 2 x Tirol. The Tirol rooms were spacious and perfect for our needs, the Stubai was much smaller and although lovely - once we had seen the 2 x Tirol did seem a little of a downgrade, especially as they all were the same price on the offer. However we were hardly in the rooms and we all met on an evening in the larger rooms so it really didn't matter to us. The welcoming was amazing. The hospitality of the owners really made our holiday, and the waiter we had throughout was superb. The food was wonderful, every single day. However the Christmas Eve Gala Dinner was our favorite. The music and entertainment from the owners and family was something we didn't expect but made the day even better. What we happened to stumble on, just by chance, was the wellness area. We knew there was a pool and sauna, but didn't expect 3 different saunas, a steam room, cold showers and a lovely pool area with relaxation beds and fruit tea area. I'm so pleased we ventured down and got to enjoy this feature. There's also a games room and table tennis. We were able to keep out snowboard stuff in the equipment rooms, which meant we didn't have to keep bringing it up to our rooms every day. The bus stop is 100m outside and the buses were pretty regular, once we worked out the timetables.... All in all, a fantastic stay for Christmas meeting up with family and would recommend this hotel for skiing within the area and for great food with a surprisingly relaxing wellness area too.

Voila, that's how I remember it - just another hotel. The hotel is a bit far from the centre of the town and is several hundred meters from the (ski)bus stop. Neustift centre is around 3 km, so around 40 min walk from the hotel, if you have no car not really reachable. I stayed in the double room for single use and the room was very big and comfortable. The decoration is at least 10-15 years old, but is still very fine. The room had a big cupboard, a separate little table with benches, lots of space around the bed (carpeted floor) and a great terrace. The bathroom was also quite big, just the shower was not too comfortable and could be fixed/replaced. The old and not inspiring hairdryer worked better than it looked. The wellness is quite big and was crowded only one evening out of 3. It has two saunas, a Turkish bath and a swimming pool. A big resting area and herbal tea. Unfortunately, no jacuzzi! I heard rumours that the swimming pool should be making bubbles, but it wasn't, anyway it would not replace jacuzzi, because the water in the pool is not warm. Breakfast was very good! It had some delicious fresh local products (natural yoghurt, seeds and nuts to put inside, several types of bread and cheeses, croissants etc.etc.). I didn't dare to try the coffee though, it was one of those chemical wonders. The sad thing is that officially breakfast starts at 7:30, while all of the people there came for skiing and needed to leave the hotel at around 7:00-7:15 (more than 15 km to reach the lifts and lots of traffic!). It's great that they made a compromise and agreed to start serving breakfast at 6:45, still it's later than most of us would have wanted. I think hotels catering for the glacier should adapt their hours accordingly. Dinners were acceptable, but not a treat. An annoying thing that all the extras had to be paid in cash and immediately - water, wine, coffee etc. Also, they would keep your wine for the next day, but not the water (of course, you can take it with you, but if you forget, the bottle, even full, is thrown away). I think a little effort could be made to avoid these things (both for payments and keeping your water bottles). Staff was generally nice and atmospehere simple and cosy. The hotel has lots of spaces for common use, so also after check-out it is easy to find a place for changing and organizing before leaving. All in all, maybe not a paradise, but a comfortable place to stay.