TUI SUNEO Kenzi Europa

Lovely hotel , friendly helpful staff . Went for 1 week on 27th March. The weather was amazing and we sunbathed for the 1st 3 days , unfortunately on the 4th day my hubby broke his arm playing darts with the animation team , so spent 2 days in hospital, operation. The activity area is in the wrong place and should be on the grassy areas, not by the crowded pool. Anyway the room 6102 was gorgeous . Lovely bathroom , walk in shower 🚿 Fridge and a free safe. We had a lovely pool view. Cleaners were excellent. Staff in the restaurant were nice. Wine was drinkable , beer ok. Food was good , only 1 night that I couldn't find anything to suit me Breakfast was good and the Moroccan pancakes were great 👍 Entertainment at night was OK, the team are very funny. I would like to say a big Thank you to Yo yo , and Mustafa ( mouss) who took me to the hospital to visit hubby and were very very kind and caring Unlike the Tui rep who just was not interested in helping me at all This incident has not put me off visiting and hopefully we can rebook in the future Thanks all ( except to the rep )

The hotel was very welcoming and the staff were very friendly. I have no complaints about the food. It was fresh and well cooked. The entertainment team was incredible, Yassine and the others always encouraging you to take part in the activities they offered. Really recommend.

We had a wonderful experience in the resort. The location is very convenient and they also offer a private beach space. The staff are hardworking, efficient and very warm, friendly and caring. The animation team is very enthusiastic and talented and makes effort to keep us entertained throughout. The rooms are well maintained and serviced daily. The resort is clean and tidy and makes our stay extremely comfortable. The food is of good quality, tasty and good varieties and well served. Pool area can get crowded at busy times. Overall it's an amazing experience and would definitely recommend.