Riu Palace Mauritius

Piękny ,nowo otwarty hotel ze wspaniałym widokiem na ocean ,zadbanym terenem zielonym i cudowną plażą .Wszystko było na najwyższym poziomie.Personel przemiły,posiłki urozmaicone .Szczególne podziękowania od nas dla Pana VIKISH z recepcji ,który przyjął nas bardzo ciepło i serdecznie oraz pomógł nam w wielu sprawach w trakcie naszego pobytu.Polecamy hotel za przemiłą i ciepłą atmosferę.

Hotel godny polecenia. Warto dopłacić opcję elite club (koszt dopłaty 1200 rupii za noc do pokoju junior suite z widokiem na morze) aby móc korzystać z baru przy plaży z super obsługą, super alkoholami. Wersja all inclusive sprawdza się w 100%, a restauracje tematyczne bardzo dobre (w szczególności azjatycka i Steak house). Trzeba troszeczkę poznać aplikację aby bez problemu rezerwować stolik (my byliśmy łącznie 7 nocy i wszystkie kolacje zaliczyliśmy w restauracjach tematycznych). Hotel dla ludzi chcących pływać na kitesurfingu bądź chcących się uczyć pływania. Dość często wieje, ale za to rewelacyjne spacery wzdłuż publicznej plaży - 5 km do laguny super sprawa. W hotelu czysto i nowocześnie. Obsługa bardzo miła w szczególności obsługa barów oraz pan w recepcji - Vikish - pełny profesjonalizm. Pozostała obsługa recepcji miła, ale jeszcze się uczy i nie zawsze otrzymuje się to czego się oczekiwało. Niestety wynajęcie sprzętu do snorkingu indywidualnie jest niemożliwe.

Obiekt: pięknie odnowiony, bardzo stylowy i niezniszczony obiekt. Wszelkie udogodnienia: darmowy minibar w pokoju, przepyszna restauracja główna (steki, owoce morza, fontanny czekoladowe, makarony). Wspaniałe drinki zarówno na plaży jak i w barze wieczorowym. Bar LE MORNE jest wspaniały, pyszne drinki, super miła obsługa. Fantastyczna obsługa, wszyscy są mili, pomocni i pomagają z każdym życzeniem. Plaża: wspaniała plaża, wygodne leżaki, przepiękna roślinność. Zdecydowanie hotel powinien otrzymać 5 gwiazdek, cały obiekt jest super zarządzany a obsługa bardzo miła. Z każdym można porozmawiać a goście są obsłużeni na najwyższym poziomie.

When we were looking to book to go to Mauritius, this hotel wasn't coming up. It was only someone mentioning on a Facebook group that it had recently been refurbished that made me look at it. We decided to upgrade to the Elite Club just before going, so I can only really share our experience with the benefits this gave us. Our experience was also possibly made a lot more enjoyable by the fact that the hotel was not at full capacity. Our room: We were in a second floor room, overlooking the Elite pool and sea. The room was fabulous, very spacious and everything was new. Housekeeping kept the room spotless. We only had soft drinks and snacks from the mini bar, but it was kept topped up regularly and there was no shortage of bottled water. The bed was super comfortable and there were both hard and soft pillows available. The only negatives regarding the room was the floor was quite slippy when you got out of the shower and there was only one USB port on one side of the bed, but that wasn't particularly an issue for us. The air conditioning is set to go only as low as 24 degrees, which for the majority of the time was fine, but there were a couple of nights it felt a bit stuffy. There aren't any lifts either, so shout out to the lovely guy who lugged our cases up two flights of stairs! The pool area was lovely, comfortable loungers with plenty of shade. The pool was very warm, which we loved. Clean towels were placed out every morning. If you wanted to sit on the beach, there were plenty of beds and parasols. The food was exceptional. Plenty of choice in the buffet and if there was something you particularly want, they will make it for you. We ate at two of the speciality restaurants which needed to be booked and the food was just beautiful. We also ate at the steak restaurant and the Turquoise next door and didn't really enjoy it. The restaurant was super busy and the food wasn't on a par with the other restaurants. The staff were all just lovely and are the hotels greatest assets, they couldn't do enough for you. We didn't really go to the entertainment in the theatre bit, it didn't seem particularly well organised. But the singers that were outside by the bar were lovely to listen to while having a drink Niggles: We opted for the Elite option, and paid quite a lot of money to do so, and we felt this wasn't monitored properly. There were a couple of occasions when there were non-Elite guests using the pool and the beds around them, and bearing in mind we had selected this hotel because it is adults only, there was even a family with a child from the Turquoise using the pool. It also didn't seem to be particularly monitored in the dining areas either. While we appreciate that there has been a huge investment in this hotel and the management were trying to get everything to give the best service possible, having the line of staff by the door of the buffet saying enjoy your dinner literally every time you walked out, meant it ended up just feeling like they were doing as they were told and it didn't feel very special. The constant requests for surveys was a bit of a pain too, particularly as it seemed to be as we were having meals. Maybe just do one, as guests are about to leave? But that said, I cannot recommend this hotel enough and I would go back in a heartbeat. Thank you to all the staff at the RIU Palace for giving us a truly amazing holiday!

First class hotel, just three small gripes. (1) we were unable to get any cash there was no ATM. Reception was unable to help, take Euros for tips. The AC was not cold enough in the rooms, I was unable to set it lower than 21dec. The tv was difficult to set up.