HD Parque Cristobal

First time visit and it was great. We opted for the Emblem package which was added perks such as the extras on drinks menu and also use of the exclusive restaurant. The staff are great on the whole complex and the accommodation is also up to a great standard. Food was great for the week, the only thing I would mention is that it was quite repetitive but that’s normal in a lot of all inclusive. Supermarket at the back of the complex offsite which is great for any other bits you might have forgot. All in all we was really pleased and would definitely return

Pros - Location very near from airport. Entertainment and on-site activities good for young kids. Really good classes for adults especially the Pilates and Yoga for adults. Gym opening times are great. Staff are so helpful and really hard workers especially the entertainment staff, they are always smiling. Bungalow was cleaned every day. Restaurant on site which is so handy.m but be prepared to pay more for chocolate, crisps and toiletries, bakery is cheap. Indoor sauna and pool is really nice but they charge for this! The dunes is breathtaking and only a 15 min walk! Taxi’s are cheap. Bedroom was a good size and lots of room in the cupboards. There’s a kettle in the room and tea/coffee sachet. Bfast choices were really good and set you off for the day. Make sure you visit the Ikai/yoga part of the resort, it’s so so peaceful and relaxing. Cons: Gran Canaria is windy so although the temperature is warm expect winds which is annoying when you want to sunbathe. The quality got evening meals was really poor and tasteless. It wasn’t fresh as you can clearly see the veg was from the night before and I complained twice but didn’t see much improvement. There definitely needs to be tighter control at nighttime as visitors get so drunk that they make a mess and allow their kids to go up and down and it’s not appealing when arrive as a late eater and it’s so messy. There needs to be staff at the buffets watching visitors and perhaps only let them go up twice as there was a lot of food waste, would we do that if we were paying for individual items? Also, it doesn’t get stocked up as much, so if you’re a late eater (7:30- 8pm onwards) then expect to have leftovers. The deserts were stale, perhaps have less choice and more quality. The prices at the spa were expensive in comparison to what we would normally expect. It’s 10 euros to use the indoor poor and sauna which I didn’t expect to pay, they need to make that clear and haven’t previously at other resorts. The area is nice but very touristy. Not a resort I would visit again as an adult looking for peace and quality food but good for young families, location and on-site activities.

An amazing time here. The animation team were wonderful and so much fun. The entertainment was brilliant. Food 100 percent. Accommodation perfect. Mireia was my favourite entertainer. Definitely come here………………//……………………………………………….

Great animation team on the hotel love the outfits verry creativ and so cute as snowman and alfs yesteday. Victor from Denmark him often seen in the Kids Club is lovely and so good at getting all Kids too have a lot of fun even the shy ones, fun too see the kids on the floor smiling and danzing at the kids disco even adults are danzing.

We took our 2 grandchildren for a return visit here, having been a few years ago when we enjoyed it The accommodation bungalows are great. It was kept spotless. The whole complex is kept immaculately clean The pools were freezing, but the kids went in but mainly using the splash area. They also used the kids club with which they really enjoyed. I didn't really enjoy the evening entertainment. Now to the food. No night when we went in for food was it hot or not even warm. It was cold at breakfast lunch and dinner time. There are no heat lamps over the food just hot plates underneath. We said about it being cold and then lady put her hand on the hotplate and held it there and said it was hot, obviously not. Some nights the meat was severely undercooked as well We won't be returning to this complex again. Unfortunately the food needs to greatly improve and so does the entertainment on the night. For what you pay, which was over £4000 in october half term, you would expect this, and we do get this for other hotels