Paradisus by Meliá Gran Canaria

To był nasz piąty pobyt w tym hotelu i mamy już kolejną rezerwacje. To zdanie powinno wystarczyć jako recenzja. Dodać możemy że wracamy tutaj dla przemiłej obsługi, jakości i czystości pokoi, smacznego jedzenia i cudownej atmosfery. Polecamy gorąco!!!

Nie polecam! Cena nie jest adekwatna do jakosci .Nie polecam parom , glowny basen jest okupowany przez rodziny z malymi krzyczacymi dziecmi co jest denerwujace bo dzieci maja swoj odzielny basen ktory na ogol byl pusty.Sam basen to na plus bardzo ladny ale wystarczy sie odwrocic a tam lezak przy lezaku na betonowym placu brak muzyki przy basenie .Drinki nie sa przynoszone przez obsluge tylko trzeba stac w kolejce !do baru .Napoje slabej jakosci z pistoletu! A nawet soki z kartonu to tanie nektary.Barman nie ma pojecia o robieniu drinkow -rozgniatal mięte w brudnych rekach po czym wrzucal do szklanki.Jedzenie w bufecie przecietne omlety na brudnych patelniach aczkolwiek przystawki na wysokim poziomie,na cieplo bardzo maly wybor .Śmiesznie niski poziom restauracji ala carte w jednej przyniesiono nam surowy stek -krew na talerzu ( kelner nie zapytal nawet jaki stopien wysmazenia ma byc)i przystawke wygladajaca jak ta sama z bufetu a w drugiej bardzo dziwne menu - sa trzy do wyboru a tu zjedlismy po kawalku miesa bez zadnych dodatkow bo tak bylo w menu,bardzo slabe to bylo.W restauracjach i w bufecie nie ma nastroju jest jak na stolowce i wszedzie biegajace krzyczace i placzace dzieci.Obsluga bardzo zajeta ale nie goscmi , bardzo dlugo trzeba bylo czekac na wode czy wino a sztucce trzeba bylo sobie samemu zalatwic .Procz dziewczyn i barmana z Vibra to reszta jest beznadziejna wielokrotnie dlugo czekalismy na obsluge ktora przechodzila kolo nas jakbysmy byli niewidzialni.Sam hotel odnowiony ale nie w calosci zostaly stare klatki schodowe i obskurne windy ktorymi strach bylo jezdzic , w korytarzach brudna i poplamiona wykladzina.Pokoj ocean front z malym balkonikiem nie warto doplacac bo widok glownie na palmy a z drugiej strony calkiem ladny widok bo mielismy pozne wymeldowanie i dostalismy na pare godzin taki z widokiem na miasto.Ale 500€ za dobe za pokoik gdzie lazienke od korytarza oddziela firanka! To chyba przegiecie.W barach kanapy juz poplamione a wieczorna rozrywka jest wyjatkowo slaba mam na mysli jakosc spiewajacych osob .Wiele osob wychodzilo bo sie nie dalo sluchac.Jest opcja rezervatu co wygladalo lepiej co nie jest czytelne po przybyciu z czego mozesz korzystac a z czego nie ,ale napewno opcja zwykla nie jest warta tych pieniedzy i nie rozumiem zachwytow tym hotelem.

Hotel doskonały,wart polecenia,wszędzie czyściutko.Czuliśmy się bardzo komfortowo.Obsluga przemiła,jedzonko pyszne, dla smakoszy owoców morza ..raj..każdy znajdzie coś dla siebie.Łóżko duże ,bardzo wygodne.Szczerze polecam

This hotel is spotlessly clean, great location and very good disabled facilities. The no smoking policy throughout the Hotel is excellent, although we did spot some secret vapers. The issues we found are the same as other reviews, but nobody addresses the issues i.e. the food. Firstly, the buffet breakfast and evening service . The food is lukewarm, empty food containers are not replenished. There does not seem to be a Restaurant Manager and insufficient staff. However, we would particularly mention Rita and Brian H who were excellent in various roles in the Hotel. The food receptacles need to be stainless steel and hinged for ease of access. The lids are hot but the food is cold. On a more concerning note the raw stir fry meat including chicken is in a containers next to stir fry vegetables its not chilled and customers' use interchangeable serving tongs to then to give the chef. It would be far safer if the raw meat was away from the vegetables and only accessible by the chef. If you have an allergy don't go near this place! Of the other restaurants the Italian is not very Italian. You have to ask for the usual condiments that accompany an Italian meal i.e. balsamic vinegar, parmesan cheese, ground black pepper. The staff seemed surprised and the service was rushed. The shack was good. The Kanna was good for lunch but disappointing for an evening meal. Side salads are available and fish of the day are not on the menu. You have to ask. The lemon fish is a tapas bar great location. The Peseta Fine Dining was good but restricted menu. The snacks at Ginger were ok but again insufficient staff. The pool aqua dance each lunch time was great fun and very enthusiastic staff. The Reserve is a strange set up. Firstly, the name sounds like place for endangered species or a lost Indian tribe. It is situated close to the children's pool. The white sand beach is right next to a public path behind glass which means you are the subject of viewing by passers by and being looked down on from the swimming pool. Not at all private. The management seem to respond to reviews with stock answers but there is no action.

Had a lovely week in the reserve adult only section and found lots to like about this hotel but also a few issues that will make us think hard before returning. First the good parts. The hotel is in a great location and is immaculate and all the staff we met were excellent everywhere apart from in the buffet in the evening. Our room was very well equipped and serviced, the reserve lounge & pool are well worth the upgrade and it is a true All Inclusive with no irritating cut off time and it did include the mini bar which was refreshed daily - we didn't drink much from it but nice to have the option. We tried all 3 A La Cartes and much preferred them to the buffet and like the fact you could visit Mascalzone and Kanna as many times as we liked. We only went once to Kanna as the evening menu was not to our taste but enjoyed lunch there 3 times. The shack was also good for lunch as was the buffet sat out on the terrace with fantastic views. We went on two of the included excursions and can thoroughly recommend the Banana plantation and Winery trips. Now some of the issues: Peseta is the more upmarket restaurant with one visit included and found the choice of 3 included set menus plus one extra charge menu not to our taste, especially the Risotto which was incredibly salty. We enjoyed the adult only atmosphere but found the Charlie Chaplin film showing on the TV irritating and out of context with the restaurant. We tried the buffet twice in the evening and found the staff generally working hard but lacking direction. No one appeared to be in charge, directing staff to areas and guests that needed attention. Drinks service was haphazard, tables were not cleared and this was the one area of the hotel that was not immaculate. Spilt food was not cleared, even after pointing it out after nearly slipping on it. Also, as has been mentioned in many reviews but not acted upon, the food was not hot. The heat lamps do not keep the food hot enough and also make the handles of the lids too hot to lift comfortably. Evening entertainment was mixed. The Pavarotti style singer was excellent but the live bands in Vibra seemed a curious set up. They play in Vibra but facing the door to Ginger and not into Vibra itself which had several large TV's on whilst the band was playing - a strange lack of identity. Is it a sports bar or an entertainment lounge? This is not an adult only hotel (though the Reserve area is which is why we booked it) and there were a few families with young children but why do inconsiderate parents let them run around the bar and restaurant, risking accidents with staff carrying hot food and drinks? This hotel caters for conferences and we found that groups of relatively young adults, mainly male, felt out of place amongst the holidaymakers. Finally, we were pleased that the 3 Circle representatives we spotted around the hotel only tried to approach us a couple of times and were quickly waved off with a polite but firm response and did not pester us with a hard sell.