Ouril Hotel Agueda

Good value, great location, lovely views from the rooftop bar, OK breakfast and some lovely staff. But - a bit grubby and some strange attitudes adopted by some of the staff. The super-friendly bar tender and cleaning ladies were fantastic, but the attitudes of the rest of the staff ranged from disinterested to borderline hostile. Nothing to do with the hotel, but be careful on the beach - I had some cash stolen whilst sunbathing there.

The hotel is nicely situated. However..breakfasts were disappointing, it took a constant effort to ask for the empty trays to be refilled, and to provide plates to eat off. The restaurant was overrun by flies entering through an open door. There was no hot water for 3 days, and when I spoke to the manager, he said there was a problem with the electrics connected to the solar panels. I asked when it might be fixed, and was told he had no idea- the part was on another island waiting to come over. We left after 3 days and went to Riu Karamboa Hotel. No blame can be attached to Wagner, the manager. I would strongly recommend avoiding this hotel. I would also never use Loveholidays again. They're difficult to contact to complain, the call centre is in India so there is a language problem- and they've also recently dropped out of ABTA, so your holiday is not guaranteed. I would also advise caution when booking with them- the holiday insurance they provide is by an extremely low rated company whose reviews are almost all negative.

We've been here for a week and enjoyed the hotel. It's walking distance from the beach and the "center" including supermarket, cafes and plenty restaurants. The rooms have air condition, a fridge, and a (tiny) balcony from where we had a grand view to the beach and the sea. Overall, some brushing up would be great, but in the end everything was in working order, clean and even the Wi-Fi OK (though, oddly enough, in some parts of the room coverage was low, but 80m apart from the hotel on the beach it was excellent). The food terrace is a place where you would like to hang around even outside meal or bar time, just to enjoy the view and relax. Recommended (in particular in comparison to the "tourist prisons" arrangiare St. Monica beach.

Great stay!!!

Always very friendly and helpful staff. Great manager. The best tourism and gastro employees on the whole island. Thank you for the lovely time, the great breakfast buffet and your friendliness! I felt very welcome. Very delicious buffet for breakfast, great choice. The room wasalways very clean. Close to town, restaurants, kite beach.